Palacký University

SAP Coordination UP Centre

INFORMATION IN ENGLISH | INFORMATION IN CZECH

Koordinační CENTRUM SAP VVŠ / SAP COORDINATION UP CENTRE

klapka
Extension no.

e-mail

č. dveří
Door no.

RNDr. František Zedník

1991

frantisek.zednik@upol.cz

363

Ing. Aleš Kocourek

1843

ales.kocourek@upol.cz

363

SAP co-ordination Public University centre was established by six Moravian public universities (JAMU, MENDELU, UPOL, UTP, VŠB-TUO, VUT) in July 2004 as unincorporated associations.

PU co-ordination centre is the entry point for inquiries and solutions regarding IS SAP. It serves as a link between among public universities and also among public universities and external companies implementing productive operation support for IS SAP.

Furthermore, it provides consulting in the area of service and maintenance of SAP system base for associated schools, i.e. proactive monitoring of SAP systems. This includes not only solving of newly-emerged incidents, but also taking precautions regarding new potential incidents.

It serves as a coordinator of projects and demands for adjustments and development of the system for all of the six public universities.

Department further manages:

SAP co-ordination centre develops and services university HelpDesk system. This application is used for entering employee’s demands and inquiries regarding IT support, but also for building maintenance.

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Last update: 01. 12. 2015, Bohdana Řeháková